Embracing the power of AI: The process behind starting an AI project

You want to start an AI project – but what processes do you need to bear in mind, how do you manage the data, and what do you need to look at when it comes to team composition and testing? In this extract from Embracing the Power of AI, Javier Minhondo, Juan José López Murphy, Haldo Spontón, Martín Migoya, and Guibert Englebienne outline how to get through these crucial initial stages.

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Consumers want businesses to have more human-like AI

Research has found most consumers have interacted with AI and would prioritise businesses with human-like implementations.

The research, from Capgemini’s Digital Transformation Institute, found close to three-quarters (73 percent) of consumers have interacted via AI.

Satisfaction with those who have experienced AI interactions is slightly lower, at 69 percent. Over two-thirds satisfaction is quite surprisingly high, especially when you consider how dissatisfied people typically are with traditional automated systems.

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